Frequently Asked Questions
We have assembled the answers to some of our customer’s most frequently asked questions.
Let us know if you don’t find the answer you are looking for!
Rug Pad
Eco-Friendly Rug Pad One World Rug Care carries the best eco-friendly rug pad available! It’s made to last longer than typical rug padding, and is made from recycled materials.
Can You Wrap And Insure My Rugs?
Can you store my area rug after its cleaned? We store your rugs free of charge for the first month after cleaning. We then charge $15 monthly.
Do You Guarantee Pet Odor and Stain Removal?
It really depends on the structural integrity of the rug and how it is made. More often than not, we are able to remove all pet odors.
How Long Will It Take To Get My Area Rugs Back?
It takes between 4 to 7 business days, depending on the rug and the particular repair and cleaning being done.
Do You Sell Rug Pads Suitable For Hard Surfaces As Well As Carpet?
Yes. We sell pads for both hard surfaces as well as carpet, and custom cut to fit your rug.
How Do You Protect Against Moths
We apply a special blend of essential oils on the area rug that moth and their larvae do not like to eat. It is 100% child and pet safe.
Get In Touch!
If you have any rug care questions, would like to schedule a pick-up or delivery, or have questions about our showroom inventory, the friendly and knowledgeable staff at One World Rug Care is here to assist you!
Visit Our Shop
7200 Jefferson St NE
Suite A
Albuquerque, NM 87109
Call Us
(505) 821-0302
Email Us
admin@oneworldrugcare.com
Our Hours
Mon - Sat 9am to 5pm
Sun By Appointment Only